We experienced empire set up both of those hardwood and carpet past January. Whenever we mentioned we had Youngsters the product sales individual claimed the hardwood we chose would rise up to your have on and tear. Today, you can find nicks and scratches everywhere. They took 2 times the period of time the revenue particular person experienced believed it could choose to put in.
Awesome NEW commission framework! Most effective products and solutions available! Very best customer care! Very best warranties! Good administration! You already know any time you sell a product you’re providing your customer highest quality and benefit and that this enterprise will just take great care of these.
I am really pleased with the Empire Carpet set up services. The whole practical experience, starting off with Mark, an extremely Expert, well mannered, and enjoyable revenue consultant to the final products was great. We undoubtedly designed this purchase thank to Mark, and I hope he gets a credit history for this.
I used to be trying to help a pricey Mate and I discovered MeasuredUp. I had been in the position to put up anything about my Close friend on MeasuredUp and it helped greatly in resolving the condition. I’m sure MeasuredUp will be one that I am going to depend upon Down the road. Terrific occupation!
In the long run they gained our small business. The installers showed up ten minutes prior to I was explained to they might be there plus they knocked about the door at arrival time. It is what customer service is all about. The 2 place we experienced carpet put in had been accomplished in 3 hours from begin to complete. That may be including furniture… Extra… (Household Advancement)
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Thanks for sharing, Donna! We adore Listening to from our customers, and it’s excellent to are aware that you had a positive knowledge from begin to complete. We truly take pleasure in the advice, and we hope you might be taking pleasure in The brand new look and feel of your own home!
The click here company can also be choosing unbiased income Reps and installers. Installers looking at Performing at Empire Today have to satisfy particular qualifications. They should have the right gear, be certified in the point out and/or county the place they function, have a valid driver’s license, have basic legal responsibility and employees payment coverage, and the chance to get an included or LLC status.
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Awful carpet installation and in some cases worse customer support. Our expertise begun with a pleasant product sales individual who arrived in excess of and believed the pricing. When he was likely above the contract there was an product known as: “we do not alter doors.” He explained, your closet doorways are adjustable and they’re going to adjust them if necessary.
empire today’s costs are absurd..we wished to alter into hardwood from carpet and we asked empire today’s gross sales individual the amount of it fees for changing carpet to hardwood for about 1000sq.ft he mentioned $20000 we bid goodbuy to him Listening to that preposterous pricing we recognized instantly that empire today is simply tricking us .
! So reasonably priced I retained blinking to determine if I was missing a little something. They installed. Scott oversaw everything. I’m so content. We got million greenback support for the standard and install in our million greenback dwelling!! Scott Osler is The person to contact!!
Organization’s response – by Empire Todayon 11/19/2009 Thanks for brining your knowledge to our awareness. Empire® will take buyer comments very seriously, and may make use of your reviews to website address the issue internally. We apologize for that with the inconvenience, and assure you that this is simply not representative of Empire Today’s organization procedures.
I Again called and spoke to another manager and they then educated me the following readily available day to obtain the Particular installer was 3 weeks away. I cancelled my get right away and wished to stick to up With all the salesman to Enable him know how unhappy I was. His reaction…get in touch with customer support. Will never utilize the… Extra… (Home Enhancement)